Refund policy

Refund & Returns Policy

We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

Eligibility for Returns

• Returns are accepted within 30 days of delivery.

• Items must be unworn, unwashed, and in their original condition with tags attached.

• Sale items, gift cards, and final-sale items are non-refundable.

How to Start a Return
To begin a return, please contact us at contactus@teeandaye.com with your order number and reason for return. We’ll provide you with instructions and a return shipping address.

Refunds

• Once we receive and inspect your return, we’ll notify you of approval or rejection.

• If approved, a refund will be issued to your original payment method within 5–10 business days.

• Shipping costs are non-refundable.

Exchanges
If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to stock availability.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

• If approved, we’ll send you a prepaid return label for defective/incorrect orders.

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us immediately at contactus@teeandaye.com with photos, and we’ll make it right.

Questions
For more information about our refund policy, please contact us at contactus@teeandaye.com.